Process Overview - Partners

Blog By

Paulo

STEP 1 - Prep


  • Enroll contacts to the workflow by making sure their "Our Contact Job Title" is set
  • Make sure that there's an email written for this job title.
    • If it doesn't exist yet, create an email for this specific job title (or check if we're happy to send them the generic outreach email).
  • Once the job title is set, the contact will automatically get added to their corresponding list
  • A new deal will be automatically created for that contact and it will be added to the Partners Pipeline under "All Potential Partners" via the 0 Create a Deal for All Potential Partners workflow

STEP 2 - Send the first outreach email

STEP 3 - Call the Potential Partners

(Main article: Cold Calling using HubSpot's phone system)

  • As mentioned in the previous step, deals move automatically to different columns in the Partners Pipeline depending on their interaction with the outreach email. 
  • If the partner schedules a call via the Calendly link, the deal associated with that partner will automatically move to the "Scheduled a Meeting" column. 
  • All deals ultimately end up in the "For Cold Call" if they don't schedule a meeting.
  • Deals under the "Meeting Scheduled" and "For Cold Call" columns need to be called.
  • If the call to be made is a scheduled Calendly meeting, attend the call via the Google Meet link.
  • If the call to be made is a cold call, you can dial the partner's phone number using your HubSpot outbound number or dial in using your Phone. 
    • Only calls using the HubSpot number will be recorded.

STEP 4 - Setting the Partner Status

(Main article: How to set partner status)

  • Once we've spoken with the potential partner, we'll need to set their Partner Status to one of the following:
    • Partner - If they agree to send us referrals - this will automatically create a Partner URL for them and they will automatically receive that via email. The workflow that will do this is 4 Partners - Generate and Send Partner URL
    • Not a partner - If they don't agree to the partnership
    • Undecided - If we plan to call them again - we'll get an internal reminder to call them after a certain amount of time. (workflow to be created)
    • Do not contact - If we need to make sure we don't send them another email
    • Inactive Partner - Don't manually set - will get auto set to this if the contact is a partner but doesn't bring in leads after a certain amount of time
    • For Outreach - Don't manually set - will get auto set to this if the contact gets added to the appropriate lists
    • Potential Partner - Don't manually set - will get auto set to this if the contact gets moved to "For Cold Call" or "Meeting Scheduled"

Post-partnership workflows

  • 7.1 Inactive Partners - This workflow starts counting the days when the partner became a partner and sends an email reminding them of the benefits of sending referrals if they are inactive for certain number of days.
  • 7.2 Send Referral Updates - This workflow will send email notifications to partners whenever their Partner URL is used.
  • 8 Send Congrats Emails for Successful Referrals - This workflow will send a congratulations email for meeting referral milestones - 1, 5, 20, 50, 200 referrals. Once a contact becomes a partner, they automatically become part of three workflows:

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